Dial 711 to Place a Call to Your Deaf and Hard of Hearing Patients
August 2015
You'll see more focus on improving communication with your deaf and hearing-impaired patients...to help prevent med-related problems.
Identify patients with hearing problems. Watch for patients who don't respond appropriately to questions...often ask to repeat what you've said...or can't hear well over the telephone.
Find out their preferred method of communication.
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